Terms and Conditions relating to Internet Sales

Cookies

We do not use persistent "Cookies". Cookies are small pieces of information that are stored by your browser on your computer's hard drive. This site uses "non-persistent cookies" to maintain state between you and our server, once you leave the site this information is lost. This site does not save information to your computer hard-drive in the form commonly known as "Cookies". If you browser does not accept non-persistent cookies you will not be able to use the sites shopping facilities.

Viewing and ordering a blind could not be easier simply choose the type of blind from the online store menu to the left. We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout system, certified by WorldPay . You can be 100% confident that we have invested in the most secure transaction methods available in the UK today.

We are confident you will enjoy your shopping experience at Garioch Blinds. Your opinions are vital in our continuing quest to bring you the ultimate on-line shopping experience. If there are any improvements or enhancements you can suggest please e-mail us at info@gariochblinds.com

All Garioch Blinds window blinds are rigorously quality checked before dispatch but in the unlikely event that you experience any problems or your blind is faulty please e-mail us at info@gariochblinds.com . We will promptly deal with your queries and if necessary arrange for a replacement to be sent without delay.

We are so confident of the quality of our products that if any item does not meet your expectations you may return it within 7 days. All we ask is that it arrives in original condition, including the packaging & that you obtain proof of return from your carrier. Please email us at info@gariochblinds.com before returning any item, alternatively call our customer service team on 01467 625494. Your statutory rights are not affected.

Unfortunately we cannot refund blinds without the original packaging or blinds that have been trimmed or adjusted in any way. Your opinions of our products and the overall shopping experience at Garioch Blinds are of paramount importance, any complaints are dealt with at the highest level.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will never pass your details on to any third party without your express permission. We will give you the chance to refuse any marketing email from us or from another trader in the future.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.